Course Information

Hours of Operation

Instructors will not log on at predetermined times, nor is there a guarantee that someone will be online at any given time. Given the size and composition of the group, it is likely that an instructor will be available during normal working hours and into the evenings.

Messaging

When contacting one of the Virtual Office Hour instructors, two important pieces of information are required.

• Section Number
• Question

A prime example of a solid message could look something like this:

Hi. I'm in section 001. I'm having problems with Homework 3. I'm trying to remove the file in question 4, but I had problems understanding removing files in class. Can you help me?

Given the nature of the program, limit your questions to those that can be quickly answered. Questions along the line of: "Can you explain to me how to use the Calc program," are better answered face-to-face with your instructor(s) or during traditional office hours.

Along with content, the composition of your messages needs to be readable. Each of the instructors are well-versed in the internet dialects, but that doesn't mean that students should fall into bad IM habits with 1337speak, dudespeak, or lolspeak. Questions looking like, "wut did i wrng w/ this ? lolz" will quickly earn you the ire of the instructors. The more readable your message, the easier we can answer your questions.

Last Minute Syndrome

College students are creatures of procrastination. We know it. Someone using this service is going to try to use it for last minute answers on Homeworks. That is not the mission of this program. The instructors will not be giving out answers to assignments, but rather helping students work towards the answers. If a student comes to us the day an assignment due for their section, we will point them to the direction of their class instructor.