Getting Help

Important Notice! Help Desk moves to 204 Daniels!

The ITECS Help Desk supports the College of Engineering's computing environment and its users. It is located in 204 Daniels Hall and open Monday - Friday, 8:00 am - 5:00 pm. Around-the-clock (24/7) help is also available from consultants in 203 and 226 Daniels. You can contact the Help Desk by writing eoshelp@ncsu.edu, or phoning 919-515-2458.

Engineering Help Links

Help Request Form
IP Request Form
User Manuals for Application Software
Guide to Eos/Unity Computing

Campus Info and Help

Help FAQ Database
Policies, Rules, Regulations
Campus Computing and Unity
Password Change

Faculty Computing

Computer Committee
Software for Faculty and downloads
Software Request
Software Upgrade
User Manuals for Application Software

File space and web locker requests
Locker portal

Learning Technology Services
Wolfware Course Lockers
WebCT

Administrative Computing

Quick Help on Drives
Quick Help on Quota

Contact Information

Mailing Address

Information Technology and Engineering Computer Services
Box 7901, 213 Page Hall
College of Engineering
North Carolina State University
Raleigh, NC 27695-7901

Location and Schedule

Help Desk, 204 Daniels
Hours: 8-5 M-F
Consultant Desk, 203 Daniels
Hours: 24/7
ITECS Main Office, 213 Page
Hours: 8-5 M-F
Map

Help Email, Phone and Fax

Write to eoshelp@ncsu.edu. Your mail is tracked through the Remedy call-tracking system. Support services are for computing users in the NCSU College of Engineering only.

Phone: 919.515.2458
Fax: 919.515.7463